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Accessibility.
We design every page to be usable by every visitor: including those using screen readers, keyboard navigation, or reduced motion. Here's where we are and how to flag anything that isn't working.
- Live in ten working days of brief lock, or the second half of the invoice waits
- One 20-minute call, we do the rest
- Price fixed in writing before anything starts
Our commitment
Lucent Digital Studio is committed to WCAG 2.1 Level AA conformance across lucentdigital.co.uk and every site we build for clients. This statement covers the public marketing site only.
What we test
- Colour contrast: every text/background combination meets WCAG AA (4.5:1 for body, 3:1 for large text).
- Keyboard navigation: every interactive element is reachable and operable without a mouse. Focus is visible.
- Screen readers: pages use semantic landmarks (header, main, nav, footer), heading hierarchy, and ARIA labels on icon-only buttons.
- Motion: every animation respects prefers-reduced-motion: reduce. The hero galaxy renders a single static frame in that mode.
- Forms: every input has a label, required fields are marked, and error messages are surfaced inline with aria-live.
- Modals: the Quick Quote modal traps keyboard focus while open and returns focus to the trigger on close.
Where we fall short
We try to be honest about gaps rather than overclaim. Known issues we're working on:
- The custom cursor on desktop (the floating dot + ring) may interfere with some pointer-based assistive tools. It's disabled on coarse pointers and when the user prefers reduced motion.
- Some embedded third-party content (e.g. Google Reviews badges, embedded videos in journal posts) inherits the third party's accessibility, which we can't always control.
- The site renders well across modern browsers (Chrome, Safari, Firefox, Edge) on the last two versions. Older browsers may degrade.
Report an issue
If you hit something that isn't accessible to you, please tell us. We aim to acknowledge accessibility reports within 2 working days and fix or explain within 14 days.
- Email: hello@lucentdigital.co.uk
- Call David direct: 07511 184265
- Or use the contact form and mention "accessibility" in the message.
Standards we follow
We target WCAG 2.1 Level AA. Where the cost to a small team is disproportionate to the benefit (e.g. transcripts for every legacy video), we say so honestly rather than promise compliance we can't deliver.