Andrews of Holmfirth
Heritage greengrocer online in 2 weeks, orders inside week one.
- 2 WEEKS BUILD
- +357% SEARCH GROWTH
- 100% MOBILE
- WEEK 1 FIRST ORDERS
Replies from David, usually within one working day
Custom web design for UK small businesses, designed from a blank page rather than assembled from a bought theme. The price is on the page rather than quoted after a scoping call, and the site is live in ten working days.
Live within ten working days of brief lock, or the second half of the invoice waits until it is one 20-minute call and we do the rest price fixed in writing before anything starts
D01
The structure of the page comes out of what you sell and what your buyer is nervous about, which means the section order is an argument rather than a container. That is the whole difference, and it is why two Lucent builds for two industries look nothing like each other.
D02
Ours arrives on the first call, before you have spent anything: design, copy, build, on-page SEO and hosting setup included, the launch fee waived if you commit for 12 months. Same figure for everyone, decided before the call rather than during it.
D03
Ten working days from kickoff here, because the scope is fixed, the copy is written for you rather than requested from you, and there is no queue between the stages.
D04
Standard WordPress and Bricks underneath, so any developer in the country can take it on. You get the login, the brand files and full ownership, and you can edit it yourself the same afternoon you launch.
Results
Procon 24/7, a Leeds ready-mix concrete firm, has run its Google Ads through us since 2022. These numbers come straight from their own revenue reports, reconciled invoice by invoice against ad spend.
£1,215,784
tracked revenue from the campaigns, 2022 to date
9.1×
return on ad spend. Every £1 in came back as £9.11 in tracked sales.
1,902 new customers. 12,887 tracked calls. 8,618 cubic metres of concrete sold.
Source: Procon 24/7 internal Google Ads revenue reports, 2022 to June 2026. Their figures, shared with permission. No round-ups, no projections.
The fastest way to test anyone's bespoke claim is to look at three of their builds side by side and see whether the layouts are related. Here are ours: a fifty-year family greengrocer, a concrete supplier, an aesthetics clinic, scaffolders, roofers and a civils contractor. Same studio, same ten days, no two built the same way.
Heritage greengrocer online in 2 weeks, orders inside week one.
D00
Free 30-min call. We name three things losing you leads (in pounds) before you sign.
D01
Position, voice, page architecture confirmed. One-page agreement signed.
Your homepage concept within 24 hours of brief lock.
D02–05
Sitemap, copy, wireframes, then the hi-fi design surface with brand locked.
D06–08
Production build, every page wired, mobile responsive, SEO and QA gates passed.
D10
Site live. Loom handover. Support window opens.
D00 · Audit
Free 30-min call. We name three things losing you leads (in pounds) before you sign.
D01 · Brief lock
Position, voice, page architecture confirmed. One-page agreement signed.
D02 · Sitemap
Pages mapped. Conversion path drawn. Keyword intent assigned per page.
D03 · Copy draft
First-draft copy across every page. Sent for review by EOD.
D04 · Wireframes
Low-fi layouts for every page on the build. Asynchronous review via Loom.
D05 · Design
Hi-fi design surface, brand identity locked, hover and motion states defined.
D06 · Build start
Production WordPress + Bricks build begins. Daily Loom check-ins from here.
D07 · Build core
Every page wired, content populated, mobile responsive, animations in.
D08 · SEO + QA
On-page SEO + schema + Lighthouse pass + accessibility gate.
D09 · Pre-launch
Client walkthrough. Final tweaks. DNS prep, migration rehearsal.
D10 · Launch
Site live. Loom handover. 30/60-day support window opens.
What you get
One product, two ways to start. The monthly is the same either way: what changes is whether you pay the launch fee to keep the door open, or commit and let us waive it. We recommend Committed, because it costs nothing to begin and it is the one carrying the 90-day guarantee. We give you the figure on the audit call, once we have seen the job.
Not ready to choose? book the free audit and decide after
01
You get found by people already looking to buy
Your Google Business Profile run properly rather than just filled in, and local SEO across the towns you actually cover: the searches with a job attached, not vanity terms.
02
You can count the enquiries, not guess at them
Every enquiry your site produces lands in your inbox and in your dashboard, next to the search that produced it. If it is not working you will see it before we tell you.
03
You stop thinking about the website
Hosting, security, backups, updates and content changes are in the price. Nothing to renew, nothing to chase, no annual invoice you forgot was coming.
04
You own it, outright
Design, copy and code. Yours the day the launch fee clears on Flexible, or at month 12 on Committed. Not rented, not held on our hosting.
Before we start we write down what you get in a normal month. If your site hasn't beaten it by day 90, you leave owing nothing and keep the site.
Every client gets a private members' portal: your site's live performance (traffic, rankings, enquiries) in one place, plus first access to services we don't sell publicly.
Our guarantee: Live within ten working days of brief lock, or the second half of the invoice waits until it is.
Fixed price agreed in writing before anything starts.
The awkward questions
Then ask what on a particular build exists because of that client and would be nonsense on anybody else's site. A studio doing the work can answer that instantly. The section above is that test run on our own portfolio: a fifty-year greengrocer, a concrete supplier and an aesthetics clinic, sharing no skeleton.
It covers the design, the copy, the build, on-page SEO and the hosting setup. There is no scope-creep invoice once the build begins, and the figure is fixed in writing before anything starts. Commit for 12 months and the launch fee is waived.
The reason most custom projects run to three months is not the designing, it is the waiting, and the process here is built to remove the waiting rather than to rush the work.
You own it outright, you can edit it yourself, and you leave on thirty days' notice on the flexible term. If your enquiries have not beaten your own starting number by day ninety, you leave owing nothing and keep the site.
If the budget genuinely does not stretch, we will say so on the call and point you somewhere sensible rather than selling you a thinner version of this.
Bespoke web design means the site is designed for your business from a blank page rather than assembled from a bought theme. In practice the difference is where the decisions get made. On a template the layout, the section order, the typography and the way a page argues its case were all decided by somebody who had never heard of you, and your job is to pour your business into those slots. On a bespoke build the structure comes from what you sell, who buys it and what they are nervous about, so the page order is an argument rather than a container. The honest caveat: the phrase is unregulated and plenty of studios use it for a theme with the colours changed.
Bespoke usually means "we will quote once we have scoped it", and across the UK market a genuinely custom small business site lands somewhere between £2,000 and £8,000 one-off, with agencies going considerably higher. Ours is a launch fee plus a monthly, covering design, copy, build, on-page SEO and hosting setup, with the launch fee waived if you commit for 12 months. The figure does not change after a discovery call, because it is not decided in one.
Ask for the evidence rather than the promise, because every studio makes the promise. Two questions do most of the work. First, ask to see three sites they have built for different industries: if the layouts are siblings, you are looking at one theme in three colourways. Second, ask what on a given build exists because of that client specifically and would make no sense on anyone else's site. A studio doing bespoke work can answer that instantly and in detail. On ours you can compare a fifty-year greengrocer, a concrete supplier and an aesthetics clinic side by side and find no shared skeleton.
Not always, and it is worth being straight about when it is not. If you need a credibility page so people can check you exist, a template is the right spend and anything else is waste. Bespoke earns its money when the site has a job: ranking for something competitive, explaining a service people do not already understand, or converting a visitor who is comparing you against three others. At that point a template starts costing you, because you are making the same argument in the same order as everyone else who bought it.
Nothing meaningful. Bespoke is the British term and custom is the American one, and both mean designed from scratch for one business. Where a real distinction exists it is usually custom development rather than custom design: bespoke functionality, meaning software written for your workflow such as a booking engine or a quoting tool, sits well above a bespoke design in both cost and time. If a quote uses the words interchangeably, ask which one it is pricing.
Usually, and that is the honest trade. The market norm for a custom small business site is six to twelve weeks, mostly spent waiting: on feedback rounds, on content that never arrives, on a project nobody is driving. Ours is ten working days from kickoff, which is not a faster designer so much as a tighter process. The scope is fixed, the content is written by us rather than requested from you, and there is one person doing all of it, so there is no queue between the stages.
You can edit it yourself. Bespoke does not have to mean proprietary, and when it does it is usually the agency protecting its retainer rather than the work requiring it. Every build is standard WordPress with Bricks, so any competent developer in the country can pick it up, and you get the login, full ownership and a walkthrough at handover. You can also leave: thirty days' notice on the flexible term, and if enquiries have not beaten your starting number by day ninety you leave owing nothing and keep the site.
Small UK service businesses are the entire client list: trades, construction, clinics, scaffolders, a greengrocer. The studio is deliberately small, David does the design and build himself, and there is no account layer to pay for, which is exactly why a bespoke build lands at a small business figure rather than an agency one. If your budget genuinely does not stretch, we will say so on the call and point you at the sensible alternative rather than selling you a thinner version of this.
Both, in one job and at one figure. Plenty of firms sell web development services and web design services as separate line items, which makes sense on a large custom platform and almost never does on a small business site: it is the same person doing both, and splitting the invoice mainly makes each half look smaller. Here the design, the front-end build, the WordPress work, the on-page SEO and the hosting setup are the price. There is no second development quote waiting behind the design one.
Design decides what the page says, in what order, and how it looks doing it. Development is the engineering that makes it run: templates, markup, performance, forms, integrations, the parts nobody sees until they break. On a large platform those are genuinely two disciplines and often two teams. On a five to ten page business site treating them as two purchases is where a lot of money goes missing, because you can end up paying twice for one handover and owning the gap between them when something does not work.
Sometimes, and we will be straight about when it is a bad idea. If you have finished designs from a designer you trust, building them is fine work and we are happy to quote it. If the designs were made without anyone asking what the page has to achieve, building them faithfully just makes a fast version of a page that will not convert, and we would rather tell you that before you pay than after. The audit call is where that gets decided, and it costs nothing.
Thank you for all your help and hard work we really appreciate it. Highly recommend!!
As director of a supported living provider, I needed a website that worked for two very different audiences: families making an emotional decision and local authority commissioners checking our credentials. David at Lucent got this immediately. He researched our sector before writing a single word, asked better questions than agencies three times his size, and delivered a website that does exactly the job we briefed. Straightforward to deal with, fast to respond, and honest about what we did and didn't need. If you're looking for web design in Leeds from someone who genuinely thinks about your business rather than pushing a template, I'd recommend David without hesitation.
Great professional service. 5 stars isn't enough , don't hesitate to use LD creations absolutely top class at what they do.
A free 30-minute call. Show us the site you have and the sites you keep getting compared to, and we will tell you what a bespoke build would actually change, in pounds, before you commit to anything.
No pitch. No proposal pad. No nurture spam.